Salesforce Support Engineer
Full Time • Fully Remote - US
Benefits:
- 401(k) matching
- Competitive salary
- Health insurance
At Reagan Gold Group, we pride ourselves on delivering excellence, innovation, and integrity in all that we do. Our team thrives on collaboration and problem-solving, and we are committed to equipping our business with the best tools and systems to achieve success.
Reagan Gold Group is looking for a Salesforce Support Engineer to partner with our lead technology manager in advancing and supporting our Salesforce platform. This fully remote role focuses on building solutions, resolving issues, and streamlining workflows to keep operations efficient. The ideal candidate is someone agile, detail-driven, and collaborative, with a passion for problem-solving and eager to contribute within a small, collaborative tech team.
Key Responsibilities:
- Assist the lead tech manager in designing, building, and maintaining Salesforce applications.
- Support development of custom solutions using Apex, Lightning Web Components, Visualforce, and Integrations.
- Troubleshoot technical and functional issues, ensuring minimal disruption to business operations in collaboration with the tech team.
- Configure and optimise Salesforce to meet evolving business needs (fields, objects, permissions, automations).
- Collaborate with internal stakeholders to gather requirements and translate them into practical, scalable solutions.
- Apply best practices, scalability measures, and security standards consistently.
- Provide system support, documentation, and share knowledge with the wider team.
- Maintain a flexible and responsive approach to availability to address urgent matters when required.
Qualifications & Experience:
- Proven experience with Salesforce in a development and/or administration capacity
- Knowledge of Apex, Lightning, and API integrations
- Strong understanding of Salesforce configuration, workflows and process automation.
- Excellent troubleshooting and analytical skills,
- Strong communication skills with the ability to explain technical concepts clearly.
- Salesforce certifications (Administrator, Platform Developer, or equivalent) are advantageous but not required.
- Proven ability to work effectively in a remote environment and supporting a lead technical resource while remaining adaptable and responsive.
What Reagan Gold Group Offers:
- A fully remote role offering flexibility to work anywhere.
- Direct collaboration with our lead tech manager – learn and grow in a supportive environment.
- The chance to be a part of a growing firm with a long-term vision.
- Competitive salary and benefits package.
This is a remote position.
Compensation: $80,000.00 - $85,000.00 per year
About Us
The Reagan Gold Group is a privately-held company based in Los Angeles. Our company helps clients diversify their portfolios by acquiring physical gold and silver coins, or by adding physical gold and silver to an existing IRA account.
While we are not advisors in stocks, mutual funds, bonds, annuities, cash, or other paper-based investments, we are experts and consultants in precious metals investments for diversification purposes. We do not see precious metals as a replacement for paper investments; we see them as an asset that can help maintain a balanced investment portfolio. As investors ourselves, we take pride in helping others invest in assets that have helped countless nations, families and individuals preserve their wealth throughout history.
The Reagan Gold Group (RGG) Commitment
The RGG Commitment is: 1) to guide every client toward a perfectly diversified portfolio that suits their unique investment needs, 2) to be the best service provider of gold and silver as an investment alternative during times of abundance and times of turmoil, and 3) to offer the knowledge and information clients need in order to make the best investment decisions for the present and the future. At RGG, we make gold and silver investing simple.
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